Terms & Conditions

1. Acceptance of Terms

By using our website or engaging with our services, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Intellectual Property

All content on our website, including text, images, databases, and code, is the exclusive property of SHAB Online Solutions, LDA. You may not reproduce, modify, or distribute our content without explicit permission.Unauthorized use of our intellectual property may result in legal action.

3. Services Offered

We provide design and development services related to websites, and digital solutions. Our offerings include, but are not limited to:

• Website /sales funnel design and development
• Graphic design
• E-commerce solutions
• Custom Integrations
• QC services

4. Pricing and Payment

1. Quotations: We provide project quotations based on the scope of work.Quotations are valid for a specified period.
2. Payment Terms:
   • Clients shall pay invoices within the agreed-upon timeframe.
   • We accept payments via bank transfer or other mutually agreed methods.
3. Late Payments:
   • Late payment may result in project delays or additional charges.
   • We reserve the right to suspend services for overdue accounts.

5. Confidentiality

1. Client Information: We respect the confidentiality of client information, including project details, business strategies, and proprietary data.
2. Non-Disclosure Agreement (NDA):

We may sign an NDA with clients to protect sensitive information.

6. Limitation of Liability

1. We are not liable for:
   • Loss of data or revenue
   • Consequential damages
   • Third-party claims arising from our services
2. Our liability is limited to the project cost.

7. Governing Law

These Terms & Conditions are governed by the laws of Portugal.

8. Guarantee

At SHAB Online Solutions, LDA, we stand behind the quality of our work. We offer a 60-day worry-free guarantee on all services delivered. Here’s what you need to know:

1. Eligibility:
   • The guarantee applies to issues directly related to the original work we delivered. It covers any bugs, errors, or functionality gaps that were present at the time of delivery.
   • The reported problem must not have occurred due to external factors, subsequent modifications, or changes made by the client or third parties.
2. Reporting Issues:
   • If you encounter any issues within the first 60 days after project completion, please notify us promptly at hussain@shabsol.com.
   • Provide detailed information about the issue, including steps to reproduce it.
3. Our Commitment:
   • We will investigate the reported issue thoroughly.
   • If the problem is within the scope of the original work, we will fix it promptly and at no additional cost.
4. Exclusions:
   • The guarantee does not cover issues arising from:
     • Changes made by the client or third parties after project completion.
     • Server or hosting-related problems not under our control.
     • Acts of nature, cyberattacks, or other unforeseen events.
   • We reserve the right to assess each case individually.
5. Additional Fixes:
   • If the issue is not caused by us but you still need our assistance, we are happy to help.
   • However, any fixes beyond the guarantee period or falling under the exclusions mentioned earlier will be subject to an additional cost based on our standard rates.

Our goal is your satisfaction, and we are committed to delivering reliable and high-quality solutions. If you have any questions or need clarification, feel free to reach out to us at hussain@shabsol.com